Wednesday 21 April 2010

client - Footworks user feedback suggestions

One important lesson learnt through user feedback has been that they couldn't find their way back to the homepage once they had clicked into the site.

More familiar users of the web would typically identify the logo as housing this link, and indeed, this was how I initially coded it for Footworks by Sue.

However, taking the comments on board, I decided to better illustrate the capabilities of the logo.


However the first person to use this modified version believed 'home' to be part of the company branding/naming. In short, it wasn't an effective solution.

Fortunately the follow up solution was very easy to implement. The navigation options in the site work because they are all laid out in an easy to follow format. With a spare place under the information column I added a 'homepage' link.



Now when people want to get back to the site's first landing page, they will typically search around the other existing options that they know to work and find this additional one.

And such to say, the homepage link issue hasn't been mentioned again.

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